It is extremely important to the Company that each and every one of its existing Clients are satisfied with the work that has been carried out by us, on their behalf. If this is the case then they will return in the future and this is our aim.
It is our policy to provide all of our Clients with an excellent basic service and to this end all employees are actively encouraged to deliver high quality service for the duration of each project.
The more we know about a Client then the better we can meet their individual needs so feedback is extremely important. To this end we would like to know from new Clients why they chose us and from existing clients if there is anything we can do to improve our current services.
We encourage feedback and would appreciate any justifiable complaints as they can be a vital indicator of where improvements can me made, whether it be related to the work carried out or a safety concern, the Client will be listened to.